FAQ

What is the difference between a dezai and a traditional interior designer?
Whether your home needs some TLC or a brand-new interior design concept, there are two options: either a traditional interior designer or an online interior design service like dezai. The differences are in the speed and price. Dezai prices start from £149, and your first project will be ready in just two weeks. When compared with a traditional interior designer, you can save thousands with dezai, plus a great deal of your valuable time. You can use the saved money to upgrade your furniture! We do everything an interior designer does but virtually, quicker, and cheaper.
Who is it for?
If you need help redecorating or furnishing your home and don´t want to spend a lot of time trying to design the space yourself or trail around different stores, you’d be better off choosing dezai. Dezai is for everyone needing some inspiration or a complete redesign, regardless of location, age, and budget.
How does dezai work?
There are a few very simple steps to getting your interior design solution. First, you’ll tell us the type of room or rooms you want to have designed, for example, living room, kitchen, bedroom, nursery, etc.). We will then send you an invoice. Once the invoice has been paid, you will be assigned an interior designer. You will then be in contact with your designer, fill out the brief, provide all the necessary information to the designer and start your design project. Through continuous collaboration with the designer the end result will be a design unique to you that you will love!
How long does it take?
Your completed interior design project will be ready within the times frames given below:
  • 1 room - 10 working days
  • 2 rooms – 15 working days
  • 3 rooms - 20 working days
  • 4 rooms (under 100 m2) – 25 working days
Each extra room – 5 working days
Have in mind that the time frames are given exclusively for the project stages depending on the interior designer and these time frames are approximate. The actual time frame depends on how quickly the interior designer receives all necessary information from the client and how quickly the designer is able to work. The time that you take to prepare all the necessary information (such as floor layout, brief, references etc) and/or to assess provided design solutions isn’t included within these estimations.
How much does dezai cost?
Dezai has very affordable and fixed pricing plans. We offer several online interior design packages. Prices start from £149 for one room and adding on additional rooms on top of our 4 room package will only cost an additional £79.
Do you have a price guide?
Yes. We offer projects at fixed prices:
  • £149 for 1 room
  • £269 for 2 rooms
  • £369 for 3 rooms
  • £449 for 4 rooms
Each extra room can be added on for £79 per room
Each extra alteration £79 per room
Price Guide: https://dez.ai/#prices
How does payment work?
You pay 100% upfront when placing an order.
What's included in my design package?
Regardless of whether you choose to design one room or more, each package includes the following:
  • a complete room design with a detailed furniture layout
  • photorealistic 3D renders of each room
  • a custom floor plan and a shopping list
  • Two video calls with your personal interior designer during the project
Who are dezai’s designers?
Our interior designers are hand-picked and have backgrounds in the field of interior design. All our designers go through a robust training programme before working with clients. Dezai designers are automatically assigned to each order.
How can I communicate with a designer?
You will communicate with your interior designer through the means you prefer - WhatsApp, Google Meet, email, texts. Once the first design is complete, you’ll work through revisions in the same way. You can set up your communication preferences in your personal profile account. You will only be working with one designer only on your project.
Do you have a referrals programme?
Yes, we offer you a £20 Amazon gift card if you refer someone to us and we end up completing an interior design project for them.
Do you offer gift cards?
Yes! The dezai gift card is a very popular option to help your loved ones or friends redecorate their homes by working with our online interior designers. You can select the design package you prefer or choose a custom amount. We will send you the gift card by email, and you can redeem it by using the included voucher code when registering a personal account and using the gift card code.
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